Posts in General

Back to Normal.

August 5th, 2021 Posted by General, Security, Upgrades 0 thoughts on “Back to Normal.”



Photo by <a href="">Mike Petrucci</a> on <a href="">Unsplash</a> Back to Normal.

With restrictions easing, and life getting “back to normal” slowly, I thought it about time to put finger to keyboard!

It’s been busy over the last 10 months, as everyone has been using their computers more than usual. I’ve been helping them keep going and run smoothly. I’ve helped and advised people get new computers or upgrade their existing machines.

During this time, I have been taking precautions to keep my customers, and myself, safe. Despite the easing  I have continued to wear a face mask and keep sanitising before each visit. I think it is the right thing to do.

I have had both my vaccinations and have not yet contracted Covid. Hopefully I won’t and maintaining careful practices when working will hopefully see this continue.

Here to help.

As ever I am here to assist and advise on any aspect of your computer needs and use. I can upgrade existing machines where economic to do so. Or I can source and supply new or refurbished machines if not. I can also help you get the most out of your computer by helping you work smarter. This is especially helpful if you have an older or less powerful system.

Be careful.

During the last 18 months scams have been on the increase again. The scammers never go away, and Covid gave them new opportunities to try and hoodwink the general public. The common ones where they pretend to be from Microsoft, Amazon etc have not disappeared. They have just been joined by fake NHS emails, calls and text messages. As ever, if anyone, apart from a trusted friend or IT professional, calls and asks for access to your computer to ‘fix’ an issue DO NOT let them. No one apart from yourself can know what is going on with your computer. If you do get strange messages on your computer, or calls then please contact myself or another professional first to check.

Get in touch.

Please get in touch if you require any of my services in the usual way.

Keep staying safe, let’s get back to normal in the right way.



Scam and Hoax calls.

March 10th, 2020 Posted by General, Security 0 thoughts on “Scam and Hoax calls.”

Photo by Michael Geiger on Unsplash

I thought I would broach the subject of scam calls again this month.


They are still around and seem to be on the increase again.

There are two mains attacks to be aware of at the moment, as follows.



Firstly, and the most common is a scam where the caller pretends to be from Amazon and is calling about your Amazon Prime account. They claim that your payments have lapsed, and your account will be suspended.

Quite often it is a recorded message or computerised voice that you hear. This should be obvious that it is a scam.

Then they try to take payment from you to ‘reactivate’ the account. It is, of course, bogus and under no circumstances should you give them any payment information.

If you do, the scammers will try and take as much as they can from you. One customer of mine was recently a victim and the scammers tried to take nearly £20,000. Luckily, the customer’s bank stopped the transaction as they suspected it was fraudulent.


The other scam calls still doing the rounds are callers pretending to be from your Internet Service Provider, or I.S.P. for short.

They claim to be from B.T., Virgin or whoever your ISP may be. The premise is that they have detected a problem with your service and need access to your computer to ‘fix’ it for you. This is untrue in every case and under no circumstances should you let them have access to your computer.

Once they gain access you have no control of what they do and see. They can then install anything, including malware, key logging software or set up the remote access so they can continue to get access in the future without your knowledge.

Computer message

Another variation on this scam is one that starts on your computer. A message may pop up on your screen saying you have a problem and to call a particular number in order to ‘fix’ it.

This again is a scam, and you should not ever call the number displayed. They will, again, try to persuade you to grant them access to your computer. Usually these messages pop up as a result of a compromised advert on a webpage.


As ever if you have been affected by any of the above scams then please get in touch for assistance and advice as to what to do next.

Contact me

Thank you for reading,



Anti-virus, backups and more

May 21st, 2019 Posted by General 0 thoughts on “Anti-virus, backups and more”



I’m going to touch briefly on a few things this time. Just topics that have cropped up during day to day work that prompted me to get writing. So here are some thoughts on anti-virus, backing up and Windows 7.




Anti-Virus software

You should only have one anti-virus package installed at any time on your computer.  I recently went to a customer who was getting odd messages on his screen.

It turned out to be a second AV program conflicting with his main one, which caused the PC to run slow and the error messages to appear. Removal of the offending software solved the problems immediately.

Neither program was able to do its job properly due to the conflicts.


This topic is a common theme for me. I often meet customers who have no backup or only one inadequate manual backup on a memory stick or such like.

I cannot emphasise enough how important backups are, especially if you are in business. Most people do not recognise the importance until it is too late. By then they have had an incident and lost precious data.

As a minimum you should make a local backup and also an online backup using one of the commercially available solutions. I will write further on this in the future.

Windows 7

I talked about Windows 7 earlier in the year, this is just a reminder.

In January 2020 Windows 7 will reach its end of support from Microsoft.

This means that Microsoft will no longer push out security updates for Windows 7. So, when a bug or vulnerability is found it will no longer be patched or fixed. This will mean Windows 7 machines will become less secure. Users with such machines should upgrade to Windows 10 by either buying a new machine or upgrading their old one.

More information can be found here.

As ever, if you have any questions on any of these topics please get in touch.

New Year Safety

January 17th, 2019 Posted by General 0 thoughts on “New Year Safety”

Photo by rawpixel on Unsplash








First of all, Happy New Year everyone, I hope you all had a good break.

The holiday period is over and we are back at work or in our usual routines. It’s at this time of year people tend to relax their vigilance as they are still in ‘party’ mode.

So please whatever you do, don’t relax on your online and data security.

Watch out for seasonal themed emails that might have come in over the holiday period. It is so easy to drop your guard when dealing with a backlog when you first get back in to work. You then inadvertently click on something you ordinarily wouldn’t because you are in catch up mode.

That’s what the unscrupulous folk who send these emails out are relying on. So be careful and don’t give them the satisfaction.


It’s not just emails though, criminals are forever trying new ways to get your data or personal info. Compromised web pages are also a problem, many of them masquerading as actual industry companies such as Microsoft or Apple.

You may get a pop-up page advising that you have a problem and need to contact them immediately on a displayed number. Don’t be fooled, they are always a scam and are attempting to get you to call them or click on a so called ‘support’ link. Just ignore the page, close your browser using Task Manager (or force quit on an Apple), restart your machine and start again.  Most of these are delivered via compromised ads on the web page you were viewing.


That’s all for this month, and again if you have any queries or need assistance on any topic not just those above then please get in touch.

Computer jargon

July 10th, 2018 Posted by General 0 thoughts on “Computer jargon”

Computer motherboards

Do you feel mystified when it comes to computer jargon or technical terms?
Don’t worry, I’ll try and simplify things for you.
Let’s start with some of the main computer jargon terms used.

1) CPU

The Central Processing Unit or the brains of your computer. The bit that processes all the data you give it. CPUs come in different types and speeds. There are two main manufacturers of CPUs for computers, Intel and AMD. Generally the faster the speed of the CPU the more information it can process, i.e. the more work it can do. Most current computers have processors that run at 2 Gigahertz or faster. That’s 2,000,000,000 operations a second.

2) RAM

Random Access Memory. The working memory of your computer and is currently measured in Gigabytes (GB). Most new computers come with at least 4GB of RAM. The more RAM you have the more your computer can do. It is like an office desk, the bigger the desk, the more paperwork you can have open. The more RAM you have the more programs you can have open and running at the same time, therefore the faster your computer will run. When you switch your computer off, all the information stored in RAM is lost.

3) Hard Drive

This is the storage area where all the information on your computer is held. The data on the hard drive is NOT lost when the computer is turned off. All your pictures, documents, music etc. is stored on the hard drive. Therefore, the bigger the drive is the more music or pictures you can store on it. Most current computers come with at least a 500GB hard drive. You can easily extend this storage by purchasing an external hard drive that plugs into your computer. Recent advances in technology have seen an increase in the use of SSDs or Solid State Drives. These types of storage devices are generally smaller capacity but much faster than traditional hard drives as they do not have any moving parts. However, they are more expensive per Gigabyte of storage, usually around 3-4 times the price of a traditional drive of the same capacity.

4) Graphics card

This refers to your computers display. A graphics card is an add on circuit board which plugs into the main board of your computer. The better the graphics card then the higher resolution it can display. Computer games can require a lot of graphics power so those people who do a lot of gaming, especially 3D games, choose a higher powered graphics card. Most graphics cards have their own, dedicated graphics RAM, although some systems share the RAM with the main computer.


I’m joining the blogging world (at last)

June 26th, 2018 Posted by General 0 thoughts on “I’m joining the blogging world (at last)”


Thank you and welcome to my new blog.

Here I intend to blog on different topics, mainly related to computers and possibly other tech too, but also on what I’ve been up to in the world of computer support.

Hopefully there will be a new blog post every two weeks or so, not too often so you feel bombarded, but not that scarce you forget about me!

Future subjects will be topics such as buying a new computer, keeping secure online and sensible password use amongst others.

You never know I might even invite a guest blogger now and again!

I also post regularly on my Google business page which is shared on Facebook and Twitter. Go and take a look for a taster of things to come.

Looking forward to entering the blogging world, better late than never hey!




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